EngineeringStaff
Staff Software Engineer, Forward Deployed
falPosted Feb 10, 2026Highly technical, customer-facing engineer helping enterprise customers deploy, scale, and operationalize AI workloads on fal Serverless — the bridge between Sales, Product, and Infrastructure.
Salary
$150,000 – $230,000 / yr
Location
San Francisco, CA
Work mode
On-site
Seniority
Staff
Compared with 49 other Engineering roles: Common across similar roles Unique to this role
What you'll do
Responsibilities
- Join enterprise onboarding calls and act as the technical owner for deploymentsUnique
- Help customers integrate their models into fal Serverless (APIs, scaling, observability, deployment workflows)
- Debug customer issues end-to-end across frontend, backend, and infra layers
- Translate customer feedback into clear product specs, tasks, and engineering priorities
- Build custom proofs-of-concept or lightweight integrations to unblock adoption
- Identify repeatable patterns across customers and turn them into reusable product features
- Improve internal tooling, onboarding flows, and docs based on real customer pain points
What you'll need
Experience
- Strong engineering background: TypeScript, Python, Postgres, and Next.js
- Experience working with customers in a technical capacity (Solutions Engineer, Forward Deployed Engineer, DevRel, or similar)
- Comfortable jumping into ambiguous customer problems and finding solutions fast
- Can understand complex systems and communicate with technical and non-technical stakeholders
- Strong written communication: turning customer conversations into actionable specs
- Experience across APIs, infrastructure, and cloud environments
- High ownership mentality; comfort in a fast-moving, low-process environment