Go To Market
Account Manager, Commercial (North America)
falPosted Oct 17, 2025Own the customer relationship in fal's Commercial segment — renewals, recontracting, retention, and expansion. Base $91k–$105k with $130k–$150k OTE.
Salary
$91,000 – $105,000 / yr
Location
San Francisco, CA
Work mode
On-site
Seniority
—
Compared with 37 other Go To Market roles: Common across similar roles Unique to this role
What you'll do
Responsibilities
- Lead renewal and recontracting cycles to secure on-time renewals and expand account value
- Articulate fal's platform impact, use cases, and ROI to reinforce customer outcomes
- Manage renewals end-to-end, from outreach and negotiation through signature and execution
- Partner with customers to evangelize new fal capabilities and identify additional workloads
- Maintain disciplined forecasting and up-to-date data in sales and reporting tools
- Follow established sales motions while refining outreach strategies
What you'll need
Experience
- Experience in SaaS renewals, customer success, or account management with a quota or retention target
- Background in AI platforms or data infrastructure is a strong plusUnique
- Skilled in negotiation, deal structuring, and contract management, including legal and security reviews
- Strong communicator who builds trusted relationships and understands customer business driversUnique
- Organized multitasker able to manage a large book of renewalsUnique
- Salesforce proficiency requiredUnique